shopping basket


Items:  items


Many thanks for the lovely rabbit. This is the 16th Steiff we have had from you over several years.

This is for my husbands 17th great grand child! We love your cuddly toys and your customer service is


Happy Christmas and Healthy 2022 to you and your Staff.

No doubt we will be having a few more!!!!

Cheers - Joan xx

Dear Staff

I felt that the service I received from Staff at Ashby Bears demanded recognition.

I placed an order yesterday afternoon and received my item at 11am this morning.

I am absolutely delighted with the service and bear!!

A mention also for Angela who packed the bear beautifully for his journey.

This is a gift for my new Grandson born yesterday and I thought I would have to wait a week or so for the item to arrive so you can imagine my delight.

I can highly recommend Ashby Bears and will have no hesitation in purchasing you in future.

Thank you very much.

Kind Regards

J Watt

Good evening,

I just wanted to take the time to say thank you for such amazing service.

Having called to check stock on a kosen little pig on Friday and to establish whether delivery or collection would be the better option to ensure christmas delivery. I had a wonderful conversation on the phone, placed the order straight after and received the delivery the next day.

The little pig is exactly what I was looking for for my little boy and the little personal note from Alison on the slip was just a lovely little extra touch.

Fantastic service from beginning to end, I will definately be shopping with you again.

Thank you for all your time


Hello to all at Ashby bears

Just to say a big thank you for the fast delivery of Steiff Pawley Lion and Doro Deer, beautifully packaged as usual , super fast service for a busy time of year. My great niece and nephew will be thrilled with their Christmas presents!

Thanks again and wishing all of you at Ashby a safe and Happy Christmas and New Year .


Good Morning Angela,

Thank you for the parcel received just now. Wow... thats fast service!

Thank you also for the catalogue that you sent for free, that was a fantastic thing to do and as my husband is a big fan of Brooklyn cars { and as this is a christmas present} he will be delighted with the extra surprise.

It has been such an awful year for us all and i know that it must be hard to keep going as a small family business so it was very kind of you.

Wishing you all good health and happiness.

With kind regards



Just to let you know that my order arrived safely this morning, my wife is so pleased with her new white Petsy Steiff and it was well worth the wait.

Thank you for a brilliant service yet again.

Regards, Chris

Good Morning Angela,

Just a quick note to say thank you for the Steiff 2020 Teddy Bear that arrived safe and sound

this morning.

It was beautifully packed and presented.

We are so pleased with your first class service and we know our beautiful newly born

granddaughter will treasure this for ever.

Thanks again


Frank and Marilyn

Hello Angela,

I’ve just received the bear I ordered for my Grandson.

It’s absolutely perfect and packaged beautifully.

Thank you so much. I’ll definitely be shopping with you again.

Facebook comment.

A great selection of quality bears online.

I visited the shop myself, so I could hand pick a very special teddy bear as a gift.

I bought 'Jimmy' as he reminded me of my own bear 'Brent'.

There was plenty of bears to choose from, and the staff were really friendly and helpful.

This is my second purchase from this store. Highly recommend


Dear David and Angela,

I have received my order and am extremely happy with my item, your wonderful communication and service. I wish you a safe and happy Christmas and only the very best for 2019!

Warm regards

Dear All

Just wanted to let you know of the safe delivery of the little Steiff Wicked Witch of the West bear who is just enchanting and arrived beautifully and carefully packaged

yesterday and to thank you for your prompt and helpful telephone response to my order request.

I would also like to express my appreciation of the excellent customer care provided by you and all the team at Ashby Bears making it a pleasure to purchase from you.

Your helpful and friendly approach makes you feel really valued as a customer and l will be happy to recommend you to friends and family.

Kind regards,


Just to let you know that he's arrived safely and I am delighted with him.

Thank you so much for sending him so promptly and so well packaged.

Happy New Year!

Hi Angela,

Gromit has arrived safely in Perth, Australia. I am sure that my grandson will love him, just like I do.

Thank you once again for your prompt service.

Till next time.




Gromit arrived at his new home just a few minutes ago.

Very many thanks to you all at Ashby for your excellent service. He was packaged very well. We are delighted. We are now awaiting for news of Wallace!

Again many thanks and there is no way we would use anybody else other than your goodselves for Steiff



Just to say my order arrived this morning.. in perfect condition..beautifully packed and presented..!!.

What a wonderful Panda..!!..and at such a reasonable be honest I didn't think it was going to be at all as good as that.

It's going to make someone very happy this Christmas ..!!.Thank you.

Kind regards,

Hi there

I am absolutely delighted with my Steiff bear ( Fleur ) which I received today.

Thank-you so much for the prompt delivery, no small task as I live in New Zealand!

I look forward to doing further business with you in the future.


Dear All

Thank you for turning round my recent order so quickly - and for packing it so well.

Congratulations on providing a truly excellent service!

Best regards


Just wanted to let you know my Steiff bear arrived and is lovely.

Im sure when my grandaughter arrives in a few days too she is going to love it.

As usual excellent prompt service.

Thanks a lot.

Best wishes

Dear David & Angela

I Would like to thank you and your team for the quick response on my order.

I have ordered on line before from other businesses and when the bears have arrived, they were just shoved in a box.

When yours arrived, it was packed so beautiful and made the unpacking a pleasure.

Great finishing touches to our experience.

Thanks again


I just wanted to drop you a line and say thank you so much for your swift service. I have today received my teddy and he is amazing! I am giving him to my nephew and niece who have just had their first baby boy. I can't wait to see their faces when they see Rasmus.

Thank you also for the brochure. I am sure I will be ordering again.



Hi Angela,

My dear Vinzenz arrived this morning, he is just divine! It seems as though he is really looking at me, and listening intently.

Thank you so much for ensuring his safe passage, and helping my small, but lovely bear family to grow. You really are the best in the business!

Kind regards,


Hi All at Ashby Bears

Having placed my order at 11.00am "Kipper" has arrived the very next day at 9.00am.

Amazingly fast "free delivery" , beautifully packaged and in perfect condition, as always from Ashby Bears.

Do not buy your bear from anywhere else...I wouldn't!

Thanks so much,


Hi, Ordered 17/12/15 came 18/12/15 very proud of bear and ecstatic at the speedy delivery.

Will be recommending to all friends and family.

Thank you from a very satisfied customer.


Hi, would like to say a big thank you for the fantastic service, ordered the bears yesterday & received today.

Again thank you & merry Christmas.


Dear Angela,

I am delighted to say that Mickey Mouse arrived this morning Thursday 10 December. The order took only 11 days from the time it was ordered to delivery here in Australia and I would recommend your company, as in the past and now, it has been a pleasure doing business.

Please advise when my order of Bugs Bunny will be completed.

Thanking you


To all at Ashby Bears

Bugs Bunny is absolutely brilliant and well worth the wait.

You are truly an amazing company and long may you continue.

As always, very many thanks

Kind regards


Dear Angela

Hunky Dory arrived today. He is beautiful, now put away until Christmas. He is huge!!

What a great service from you all at Ashby Bear house. He arrived so fast and was really well packaged. Thank you very much.

Happy Christmas and all the best for the New Year.

Warmest regards

Sue and Mike

Hi David & Angela,

Just wanted to let you know that my Charlie Bears anniversary Poem has just arrived, she's gorgeous & beautifully packaged.

Thank you so much for keeping me so well informed with emails & I wish you a very Merry Christmas.

Kindest regards


Thank you

Amazingly efficient as ever !


Dear Angela and Dave

Thank you so much for sending this gorgeous bear so quickly.

He is truly delightful.

Very Best Wishes,


Dear Angela and Dave

It was lovely to meet you both at the weekend, thank you very much for ordering the amazing Queen Elizabeth bear, it will be very much treasured.

Thankyou both for the drinks and biscuits, you were both very welcoming.

I look forward to receiving the Christmas Baker Bear, Dennis informed me of your telephone conversation when I finished work this evening, thankyou for checking if someone will be at home, looking forward to receiving bear on Wednesday.

Thankyou for all your help, when we speak to you both in the future we will both be able to visualise you in your Bear and Car ' paradise '

Many thanks

Ann and Dennis
Hi All

As always a quick response, you almost make it too easy for me to add to my collection,

Noelle is beautiful and well made, even my husband admired her.

Thanks for the booklets as well, Hermann Teddy are my favourite Bears

Kind regards


To All at Ashby Bears

Just a quick note to say my Steiff baby penguin arrived safely and is absolutely fantastic.

Thank you once again for your extremely efficient service.

Very much looking forward to receiving Bugs Bunny when released.

Many thanks again.

Best wishes


Many thanks Angela and David, they have all arrived safely today and as usual they are delightful.

I am sorry Boyds bears will be no longer sold in the UK, lets hope they come to their senses and change their mind.

I am very grateful for your speedy service.

Best wishes

Hi Angela,

I am extremely happy to let you know that my order was received this afternoon Monday 27 July. The bear is absolutely wonderful and I will be very happy to order from your company again.

All the best and thanks again


Western Australia

Dear Angela and David,

I am emailing to thank you for the outstanding service that I have received from your company. I placed an order online very late on Tuesday night. My order arrived Thursday afternoon. I received emails to confirm my order, to confirm that my order was being processed and finally an email to confirm shipping. These emails were extremely timely and informative. Good customer service is sadly becoming a rarity so I felt compelled to thank you for your excellent service.I would gladly use your services again and would happily recommend your company to friends and family.

The Steiff rabbit ordered was to give my son a 'new' Steiff ear to cuddle ( still attached to the rabbit of course) due to the sorry state of the button ear on his very well loved Steiff towelling rabbit. 'New' rabbit is now safely tucked inside 'Rabbit's' arms ready for action as the new Dynamic Duo. My son was delighted to receive his new Rabbit. Thank you very much.

Yours sincerely,

Mrs R

Dear Angela and David,

Just a quick note to thank you for your hospitality on Saturday and for the ‘goody bag’!

Your new home is great and it was good to see all the bears in ‘real life’.

Again thank you and best wishes,

Hello Angela & Dave

Just to say how much we both enjoyed, Saturday at Ashby Bears Steiff event. Everyone was so friendly and the food was great. I hope the day went well and that Sunday was a reasonable day too. So that all the hard work was worth it.I know it can take it out of you.

We will be back. Love the Rabbit to bits.

Best Wishes

Ann & Stephen

To all at Ashby Bears

Just a quick note to say Urs, the bear, has arrived safe and sound here in the North West and appears to be bonding well with his other Steiff furry friends. I am absolutely delighted with him.

What an amazing Company, found purely by chance drawling the internet, and long may you continue.

Once again, very many thanks.



Hi Ashby Bears

Just to say a big thank you for saving us Storyteller which we collected today, and for the coffee.

The showroom looked excellent it was lovely and warm and a pleasure to look round. Storyteller loves his new home and is sat in his little rocking chair watching TV.

Thank you again


Hi Angela,

My Browny Grizzly bear has just arrived at 11.00am which is excellent service considering I only placed the order with you yesterday afternoon!

It arrived beautifully packaged and I am extremely pleased with him.

Thank you so much for your help, you really have saved the day!

Many thanks and kind regards,


Hi, would just like to say a massive thank you for my pink bear, it's arrived this morning all tucked up, my granddaughter will be delighted.

Thank you for your quick response to my order and quick delivery, I would definitely recommend you to my friends.

I tried for hours on the internet sourcing this bear even trying the German web sites.(but could not understand the language ). However I am very happy with the service you have provided.

Thank you,


Hi Ashby Bears Team

Once again what excellent service! I only placed my order yesterday and have received it this morning.

I have purchased 3 Cosy Bears over the years for each of my daughters in 2010, 2012 and now in 2014 which I hope they will cherish.

Wishing you a good 2015.


Hi Angela,

My bear arrived safe and sound, thank you for the care that you took in packaging him. He did complain a bit when I tipped the box up, he must've really just wanted to get out after his long trip! He is my first bear with a growler, my kids think he is hilarious and love hearing him 'talk'. I have named him Albert.

I am running out of room in my cabinet, but I am sure that there will be another irresistible bear that will catch my eye in the future, and I will have to find a way :-) Thank you again for your wonderful customer service.

Best wishes,

Good afternoon Angela,

Young Flaps arrived safe and sound (and beautifully packaged) this morning.

I just had to write to say how much I appreciate all your help, thank you. A friendly and efficient service so readily provided from the moment my order was placed, together with good email updates throughout. You've been brilliant. Great customer service!

So once again, thank you and my very best wishes to you and the Ashby Bears Team for the forthcoming Festive Season.

Best wishes



We received "Shrewsbury" today at 10.30 am, my wife and I are very pleased with Teddy and I am sure our grandson will love him. We both thank you for your fantastic customer service, the speed of dispatch and delivery and the amazing way the bear was packed, such attention to detail is something for others to aim for. We loved the presentation box and the extra bonus is we will be able to take the present to the christening on Sunday.

Once again thank you all for your help and support

Warm Regards

David and Barbara
Thank you - Elmar Bear received this morning. Once again, excellent and professional service.

You are the best Bear Shop!

Thanks again and kind regards,

Hi to you all at "Ashby Bears".

I would like to say a "BIG THANK YOU" for your superb service from start to finish.

Ordering was so easy, confirmation of order/dispatch were swift and the delivery time was super swift.

"Scamp" came packed with care and attention to detail(sadly lacking these days from some sellers)he even came with a "Charlie Bear Bag" which I did not expect another "BIG THANK YOU".

Love your website, keep up the great passion you have for "Bears".

Warm regards



I just wanted to send a quick email to thank you for the super quick delivery, excellent packaging and quality of product I had ordered.

I have recently made two different Steiff purchases from you and your service has been second to none. I'm delighted.

Ashby Bears have been recommended to all my family and friends and I hope to find another excuse soon to order from you!

Thank you very much.

We visited your shop today to buy a teddy bear for our (imminent) first grandchild. We were delighted not only with our purchases but with the wonderful service. We would just like to thank you for your help and kindness , we had a most enjoyable time choosing.

Sincerely, Carol

Dear Ashby Team,

Many thanks for the safe delivery today of the sweet dreams lamb.

Your customer service is second to non, thank you. We now have another "Shauny" added to the Sherry family,

which will be loved as much the other four.

Regards, Kath
just a quick e-mail to say that your company is one of the most efficient and prompt that I have ever dealt with

thank you.

Dear Angela!

I’ve just received Classic 35cm caramel mohair teddy bear by Steiff 000553 and KITTY Cat with Bag by Steiff 099359 from you today.

I’d like to extend huge thanks to Ashby Bears and to you personally:

everything was carefully packed and arrived in pristine condition.

Kindest regards from Moscow,

I recently purchased a key ring from you, not one of your more expensive items, but the care and attention my order received was as good as if I had spent a fortune! I heartily congratulate you on your exemplary service and will certainly recommend you to all my friends.

Thank you, the bear is lovely.

Dear Sir / Madam

Thank you for such prompt attention to my order which I received today! Very impressed with both the speed of service and the bear. I look forward to doing business with you again.


Hi Ashby Bears,

Order just arrived! Dinkie Hedgehog is for me and he has really brightened up a horrible, rainy day. Baby Elephant in safe place to await arrival of a friend's baby in the Autumn.

Thank you so much for your brilliant service.

Best wishes,

Can't believe how quickly I received this order. The rabbits are cute and I can't wait to give them to my two grandchildren

Many thanks for a prompt, efficient service.

Dear Tracey

I just wanted to say a very special 'Thank You' my beautiful boys have arrived safely. Thank you for all your excellent help and advice over the telephone the two Limited Edition Teddy Bears are so beautiful with such lovely faces. They will be treasured for generations to come. They are christening presents for my great nephews and are to have a beautiful home in Stratford Upon Avon.

Fantastic service.

Very Best Regards Sue


Bears were safely received this morning and they are absolutely perfect! I'm so happy with them.

Thank-you for such an efficient and easy service. I will definitely recommend Ashby Bears to all my friends.

Best wishes and thank-you so much!

Hi Tracey,

Just to say thanks for your terrific service. The parcel arrived the very next morning which is amazing considering that I did not pay for a premium service. (It is now safely hidden away until the 14th for my better half who saw one of these in a magazine recently and has wanted one ever since.)

Thanks to all the team at Ashby Bears, much appreciated.


Thank you for sending Diggy Badger, received today.

It was very nice of you to exchange the products for me.

I think your service is excellent and I hope that your business goes from strength to strength. The personal touch is appreciated, especially for this kind of item.

Thanks again,

Just wanted to thank you all for such a brilliant service. The little bears l ordered are delightful and arrived yesterday via the very efficient Interlink Express Delivery Service you use who kept me well informed of delivery status and time of arrival via e-mail.

Thank you also for your e-mails confirming my order and its progress as well as the catalogues enclosed with my purchase which were a lovely bonus to receive. Will certainly be placing more orders with you and will have no hesitation in recommending you to others.

Kind regards

Dear David, Angela & Tracey,

I would just like to thank you for the exceptional service you provide. This is the second time I have used your website, and have been thoroughly delighted both times.

Having ordered a 'My First Steiff' from you as a gift on Tuesday, I was shocked to see that, despite using your 'Economy Delivery', the item was processed, dispatched and delivered within 48hrs. I have been assured that it arrived in perfect condition, and was extremely pleased with your hand writing service offered on cards purchased from the site as I would not usually buy cards online due to the impersonal feel of a typed message.

I will absolutely be recommending your website to others, and will be returning myself in the future

Thank you again, and I am happy for my feedback to be added to your online testimonials to assure others of the excellent service they can expect.

Best Regards,


Dear David and Angela,

Just a quick email to let you know that my steiff bear arrived, as you promised, this morning. He is absolutely adorable, very snooty just as a Steiff special bear should be!!!!!! Thankyou for your very efficient service and all the help which you gave me.

If you have a site for customers comments then I shall be placing my comments on it.

Thanking you once again

kindest regards


Dear Angela and David,

What can I say?

Ordered at 14.45 on Wednesday, in my house at 10.45 on Thursday!! All on standard delivery. Carefully and beautifully packaged, too - what fantastic service.

Thank you SO much,

Best wishes,


We recently bought two lamb lenchen products from you,we were overjoyed at there quality,price,packaging.also at there speed of delivery.thank you very much,will be using your website again in the near future.

Hi Everyone,

Basil arrived this morning and he is simply gorgeous.

I am very impressed at the fast delivery & quality of service.

Basil was packed with great care & very snug in his box.

It was a pleasure doing business with you & no doubt I will be doing

so again.

Many thanks



Just wanted to thank you for your service you provide, i'm very pleased with the smooth transaction, excellent communication & fantastic products, its been a pleasure ordering from yourselves. I will deffinatly recomend you.

Many thanks & kind regards


Just to complement you on your fantastic service. The bear I ordered on Thursday night arrived Saturday morning. I do most of my shopping on the internet and this has to be one of the most efficient services I have used. I shall definitely recommend you to friends. Thank you & Happy Christmas.



Dear all at Ashby Bears just got my order of Joseph and Oliver and am really delighted so just a quick note to thank you for the excellent service and delivery my 3 year old daughter will be very happy to go to bed with her new snuggly freinds tonight, all the best, thank you.


Dear Ashby Bears

My bears arrived today and they are as lovely as I had hoped, thank you for your quick and efficient services, You are stars. Thank you


Order received today, great service! Am very pleased with it, it'll make a lovely christening gift. Thanks very much, I'll be back!


Just wanted to say thank you for all your help and keeping me informed about my order. Received "Little Lucy" by Robin Rive and she arrived really promptly in pristine condition and I am very pleased with her, can't wait to give her to my own Little Lucy!! as a treasured keepsake, thank you for your first rate service!

Best Regards,


Wow, what a proffesional service. I am really impressed. You kept in good contact, let me know what was happening every step of the way and my order arrived, well packaged and exactly as described the following day.

I will be recommending your company to my friends and family.

Thank you



I ordered a bear yesterday and it arrived this morning, excellent service.

Well done Ashby bears!!!


Dear David & Angela,

Many thanks for despatching both my orders so promptly, the service you give is excellant, a pleasure to shop with you, kindest regards to you and your staff.


Hi David & Angela

It is nice to know that there are still companies out there that still have a grasp of customer care, as it appears to be an alien concept for all too many these days. The external packaging and internal packing to keep the presentation box in good order was just the job and meant that we could present the gift in pristine condition.

I am grateful to you and wish you both luck and success. The only worrying thing for me now is that my daughter has taken a shine to Bobby and to your web site and no doubt she will be wanting her own, so watch this space.

Thanks again and kind regards - Ian.

To David and Angela,

Thank you for your excellent service which you have provided me with.

The bear is great, you have kept me informed at all times and the delivery was prompt.

The personal touch in which you have treated me with, really has made this the best buying experience I have encountered via the web.

Keep up the good work and thank you.



I ordered a Steiff Mr Rabbit from yourselves on Friday and it arrived in the post on Saturday. Thank you for such prompt service. This was the first time that I have used your website and with service like this, I will certainly be using it again in the future.

Many thanks


To all at Ashby Bears. I just wanted to get in touch to say thank you so much for the excellent service you have provided. I only found you by searching on the internet, and I ordered my Steiff Paddington on Monday this week. I really wasn't expecting him for Christmas with the economy delivery. I was so pleased when he arrived yesterday, and I love him to bits. A fab present for myself! Thank you again. I will definitely be back to you in the future. Happy Christmas to you all.


Hi David & Angela,

I ordered a bear on-line yesterday at 1 o'clock and it has arrived this morning... before the baby! I would like to thank you for a first class service, your website was easy to browse and use,prices competitive, bear was well packaged and delivery prompt. I will definately be using your website in future and would have no hesitation in recommending you to friends and family. Many Thanks,


I wanted to comment on the service I have received as I think it has been outstanding. I will definately be ordering more products from you in the future and will recommend your company to all my friends.

Many Thanks


Dear David & Angela

Many thanks for the calendars which arrived today (Sat). It is so nice to deal with a company that obviously cares and pays great attention to detail.

Once again thank you. It was once again a pleasure to deal with you.




Just a line to say Thank You for the excellent service in delivering the 2006 Collectors Bear for the wife.Ordered 21st June and received it on 23rd.Tremendous effort. Well done and hope to deal with you again in the future.


Dear Angela & David,

I have just received delivery of my Steiff Bobby bear and I wanted to thank

you for your extremely prompt and efficient service and Bobby is adorable !!

I am sure the new baby will treasure him for many years to come.

Many thanks


Recieved him first thing this morning. Delighted with him. My goddaughter

will fall in love immediately!

Congratulations on excellent service - one very pleased customer...



Dear Angela

Just received item ordered.Many thanks for your prompt response.Hope to be

dealing with you a lot more in the future.

Kind regards


I would like to thank you for a fantastic service, your web site is clear

and easy to use. My parcel arrived on time (actually before I expected it)

and the bear is wonderful. I will be recommending your company to friends

and would not hesitate to use you again in the near future. Thank you



Dear David And Angela,

Just a quick note to let you know that my beautiful bear has just arrived

safely with me. thank you for all your help and the speed with which he

arrived. No doubt I will be in touch in again!!

Yours sincerely,


Dear Ashby Bears,

I just wanted to send you a note to let you know how

impressed I was with your service.

I got the most adorable Cosy Donkey from you after

the Steiff store themselves could not locate

one for me, and he arrived next day, wonderful!

You exceeded all my expectations, thank you!

Thank you for a fantastic service, received today, all perfect - thank you

very much.

Best wishes


Good Morning Angela

I just wanted to say a huge great big Thank you for the speed and promptness in which I received my bear.

I ordered the Steiff Cuddly Donkey, and must say did not expect him to be here this morning, mostly due to the fact that the website said 2-4 weeks for delivery and the fact that I only placed the order on Friday

What Service!!!!

Thanks once again. I shall be back for future orders.

Regards Emma

To David & Angela

Thank you so much for the Steiff bear I ordered last week, it is lovely and

the gift was very much welcomed. (my friend had always wanted one).

With the Internet beings such a wide open market, it is very reassuring to

know that there is a company out there that I can trust to be cost effective

and deliver the goods on time.

Thank you once again, I'm sure I will become a very longstanding customer of

yours as well as recommending you to my friends.

Kind regards



I thought I would let you know that my beautiful bear arrived this morning. I am delighted with him.

Thank you so much for the excellent service. It is so rare these days to be able to say that! I will certainly shop with you again and recommend you to friends.

I am now going to badger my husband to take me to your shop! I fear he won't let me loose with the credit card though.

Kind regards


Dear Angela,

Just a note to say that I received my bear today and he is gorgeous.

I would also like to thank you for the prompt and efficient service.

I am sure we will do business again and I will, of course recommend you to friends.

Thank you once again.


Congratulations on a wonderful website. It is easy to use (and easy to spend!)

Best wishes


Hi Angela

Just wanted to let you know I got the bear and card

today and he's great.

Thanks very much for your quick response and delivery.

I will definitely be recommending you to friends and





Fantastic. I will be telling friends and relatives about the wonderful service I have had from Ashby Bears.



Hi Angela.

Just received Koala Ted,thank you for your speedy and professional service,it is quite refreshing to deal with a company who not only keeps you informed but delivers the goods as promiced.........

Health, happiness and smiles


I would just like to say a big thank you to Angela for sending out the

Baby Boyd blankets so quickly, I ordered them Friday and they arrived

first thing Saturday morning, a life saver!

Thank you very very much, excellent customer service.

With kind regards


Hello again, I received the bears this morning and am really impressed with your friendly service and the speed in which you despatch the goods. The bears are lovely and I will definately be ordering from you in the near future as I collect these bears and my daughter in law is now going to start because she loved them too. Thanks again.

Best Regards


We thankyou for a brillant web site. We have been on many many sites now and yours truly is he best site that we have been on. You have so many bears to choose from and many different bears to other web sites.

Thanks Again


Hello Angela

Just to let you know that The Bear was here at 9.45 this morning and he's lovely. I'm sure my mother-in-law will be thrilled to bits.

Am very impressed with the quality and speed of service you provide. Thank you so much.




Just a quick note to thank you for your great service.

We hope to bring our two little girls to visit your shop soon.

i'd better get saving up!!!

thanks again,


Dear Angela,

I justed wanted to thank you for such a prompt service. To my surprise the bear arrived this morning and I am very pleased with it.

I shall not hesitate to order from yourselves again in the future and look forward to receiving Petsy bear when he comes in.

Many thanks


Thank you for such prompt shipment. All items received in good order.

There are many companies who could learn a lesson from you.

Thanks again


Hi there I just wanted to say thank you for the very efficient service I received when purchasing my steiff bear. It arrived the day after ordering, and was very well packaged. I will not hesitate to use you in the future and recommend you to my friends and family. Do you have a page on your website for customer comments so I could write this for other potential customers to read. Your company was a pleasure to deal with.

Yours sincerely with kindest regards


Dear Angela

Just writing to say a belated thank you. I got Benjamin last week and I am

so pleased with him. I wanted to say thank you for keeping me up to date on

my order and for getting him to me so quickly. I never hesitate in

recommending your website and service to my friends and family.

Thank you once again and I look forward to buying many more bears from you

this year!


Angela & David,

Thank you so much for your prompt response to my order. Teddy arrived this

morning.. he is beautiful.

Thank you again.



Hello David and Angela,

I would just like to thank you for the great service that you have given me - I placed the order with You on Friday 17/12 at 21:40 and the bears arrive at 08:30 on Monday, fantastic. Also many thanks for the catalogue that you sent, I'm sure that I'll be purchasing from You again in the near future and I will be recommending You to my friends.

Many thanks again for you help and service it is very much appreciated.



Hi Angela/David - the box arrived this morning, many thanks for sending it

on - fantastic service will definately use you again and indeed recommend

you, take care - stuart.

Dear Sir/Madam

I have just bought a stieff bear from you and would like to say how impressed i am with the delivery service as i only ordered yesterday! also the bear is fantastic i am very pleased thanks very much!

Regards Louise
Dear staff of Ashby Bears,

I just wanted to say a huge thank you for the pleasant time I spent at your shop last Saturday in the presence of Charlie and her husband William.

It was the first time I have visited your shop and Ashby de la Zouch and Leicestershire. It is such a lovely shop set in a really lovely location. All your staff were so kind and welcoming; and thank you so much too for the lovely little goody bag. And another heartfelt thank you too for reserving Summerwind for me - she is so beautiful, as are all the lovely bears I purchased on the day and that Charlie and William signed for me.

I really enjoyed myself so much, and I will certainly be visiting your shop again in the near future.

Thank you so much for such a lovely time on Saturday. I really did appreciate it.

With kindest regards,


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