Dear David, Angela & Tracey,
I would just like to thank you for the exceptional service you provide. This is the second time I have used your website, and have been thoroughly delighted both times.
Having ordered a 'My First Steiff' from you as a gift on Tuesday, I was shocked to see that, despite using your 'Economy Delivery', the item was processed, dispatched and delivered within 48hrs. I have been assured that it arrived in perfect condition, and was extremely pleased with your hand writing service offered on cards purchased from the site as I would not usually buy cards online due to the impersonal feel of a typed message.
I will absolutely be recommending your website to others, and will be returning myself in the future
Thank you again, and I am happy for my feedback to be added to your online testimonials to assure others of the excellent service they can expect.