Check out our customer comments!

just a quick e-mail to say that your company is one of the most efficient and prompt that I have ever dealt with

thank you.

darren

Dear David, Angela & Tracey,

I would just like to thank you for the exceptional service you provide. This is the second time I have used your website, and have been thoroughly delighted both times.

Having ordered a 'My First Steiff' from you as a gift on Tuesday, I was shocked to see that, despite using your 'Economy Delivery', the item was processed, dispatched and delivered within 48hrs. I have been assured that it arrived in perfect condition, and was extremely pleased with your hand writing service offered on cards purchased from the site as I would not usually buy cards online due to the impersonal feel of a typed message.

I will absolutely be recommending your website to others, and will be returning myself in the future

Thank you again, and I am happy for my feedback to be added to your online testimonials to assure others of the excellent service they can expect.

Best Regards,

Hannah

Dear David and Angela,

Just a quick email to let you know that my steiff bear arrived, as you promised, this morning. He is absolutely adorable, very snooty just as a Steiff special bear should be!!!!!! Thankyou for your very efficient service and all the help which you gave me.

If you have a site for customers comments then I shall be placing my comments on it.

Thanking you once again

kindest regards

June

Dear Angela and David,

What can I say?

Ordered at 14.45 on Wednesday, in my house at 10.45 on Thursday!! All on standard delivery. Carefully and beautifully packaged, too - what fantastic service.

Thank you SO much,

Best wishes,

Jill

We recently bought two lamb lenchen products from you,we were overjoyed at there quality,price,packaging.also at there speed of delivery.thank you very much,will be using your website again in the near future.

Hi Everyone,

Basil arrived this morning and he is simply gorgeous.

I am very impressed at the fast delivery & quality of service.

Basil was packed with great care & very snug in his box.

It was a pleasure doing business with you & no doubt I will be doing

so again.

Many thanks

Kim.

Hi,

Just wanted to thank you for your service you provide, i'm very pleased with the smooth transaction, excellent communication & fantastic products, its been a pleasure ordering from yourselves. I will deffinatly recomend you.

Many thanks & kind regards

Kristy

Just to complement you on your fantastic service. The bear I ordered on Thursday night arrived Saturday morning. I do most of my shopping on the internet and this has to be one of the most efficient services I have used. I shall definitely recommend you to friends. Thank you & Happy Christmas.

Regards

Simon

Dear all at Ashby Bears just got my order of Joseph and Oliver and am really delighted so just a quick note to thank you for the excellent service and delivery my 3 year old daughter will be very happy to go to bed with her new snuggly freinds tonight, all the best, thank you.

Katie

Dear Ashby Bears

My bears arrived today and they are as lovely as I had hoped, thank you for your quick and efficient services, You are stars. Thank you

Lesley

Order received today, great service! Am very pleased with it, it'll make a lovely christening gift. Thanks very much, I'll be back!

Kim

Just wanted to say thank you for all your help and keeping me informed about my order. Received "Little Lucy" by Robin Rive and she arrived really promptly in pristine condition and I am very pleased with her, can't wait to give her to my own Little Lucy!! as a treasured keepsake, thank you for your first rate service!

Best Regards,

Catherine

Wow, what a proffesional service. I am really impressed. You kept in good contact, let me know what was happening every step of the way and my order arrived, well packaged and exactly as described the following day.

I will be recommending your company to my friends and family.

Thank you

Jennie

Hello

I ordered a bear yesterday and it arrived this morning, excellent service.

Well done Ashby bears!!!

Barbara

Dear David & Angela,

Many thanks for despatching both my orders so promptly, the service you give is excellant, a pleasure to shop with you, kindest regards to you and your staff.

Barbara

Hi David & Angela

It is nice to know that there are still companies out there that still have a grasp of customer care, as it appears to be an alien concept for all too many these days. The external packaging and internal packing to keep the presentation box in good order was just the job and meant that we could present the gift in pristine condition.

I am grateful to you and wish you both luck and success. The only worrying thing for me now is that my daughter has taken a shine to Bobby and to your web site and no doubt she will be wanting her own, so watch this space.

Thanks again and kind regards - Ian.

To David and Angela,

Thank you for your excellent service which you have provided me with.

The bear is great, you have kept me informed at all times and the delivery was prompt.

The personal touch in which you have treated me with, really has made this the best buying experience I have encountered via the web.

Keep up the good work and thank you.

Regards

Helen

I ordered a Steiff Mr Rabbit from yourselves on Friday and it arrived in the post on Saturday. Thank you for such prompt service. This was the first time that I have used your website and with service like this, I will certainly be using it again in the future.

Many thanks

Catherine

To all at Ashby Bears. I just wanted to get in touch to say thank you so much for the excellent service you have provided. I only found you by searching on the internet, and I ordered my Steiff Paddington on Monday this week. I really wasn't expecting him for Christmas with the economy delivery. I was so pleased when he arrived yesterday, and I love him to bits. A fab present for myself! Thank you again. I will definitely be back to you in the future. Happy Christmas to you all.

Kerry

Hi David & Angela,

I ordered a bear on-line yesterday at 1 o'clock and it has arrived this morning... before the baby! I would like to thank you for a first class service, your website was easy to browse and use,prices competitive, bear was well packaged and delivery prompt. I will definately be using your website in future and would have no hesitation in recommending you to friends and family. Many Thanks,

Gillian

I wanted to comment on the service I have received as I think it has been outstanding. I will definately be ordering more products from you in the future and will recommend your company to all my friends.

Many Thanks

Karen

Dear David & Angela

Many thanks for the calendars which arrived today (Sat). It is so nice to deal with a company that obviously cares and pays great attention to detail.

Once again thank you. It was once again a pleasure to deal with you.

Regards

Howard

Hello,

Just a line to say Thank You for the excellent service in delivering the 2006 Collectors Bear for the wife.Ordered 21st June and received it on 23rd.Tremendous effort. Well done and hope to deal with you again in the future.

Mike

Dear Angela & David,

I have just received delivery of my Steiff Bobby bear and I wanted to thank

you for your extremely prompt and efficient service and Bobby is adorable !!

I am sure the new baby will treasure him for many years to come.

Many thanks

Barbara

Recieved him first thing this morning. Delighted with him. My goddaughter

will fall in love immediately!

Congratulations on excellent service - one very pleased customer...

Regards,

Peter

Dear Angela

Just received item ordered.Many thanks for your prompt response.Hope to be

dealing with you a lot more in the future.

Kind regards

Tracy.

I would like to thank you for a fantastic service, your web site is clear

and easy to use. My parcel arrived on time (actually before I expected it)

and the bear is wonderful. I will be recommending your company to friends

and would not hesitate to use you again in the near future. Thank you

again.

Carole

Dear David And Angela,

Just a quick note to let you know that my beautiful bear has just arrived

safely with me. thank you for all your help and the speed with which he

arrived. No doubt I will be in touch in again!!

Yours sincerely,

Alexis

Dear Ashby Bears,

I just wanted to send you a note to let you know how

impressed I was with your service.

I got the most adorable Cosy Donkey from you after

the Steiff store themselves could not locate

one for me, and he arrived next day, wonderful!

You exceeded all my expectations, thank you!

Thank you for a fantastic service, received today, all perfect - thank you

very much.

Best wishes

Emma

Good Morning Angela

I just wanted to say a huge great big Thank you for the speed and promptness in which I received my bear.

I ordered the Steiff Cuddly Donkey, and must say did not expect him to be here this morning, mostly due to the fact that the website said 2-4 weeks for delivery and the fact that I only placed the order on Friday

What Service!!!!

Thanks once again. I shall be back for future orders.

Regards Emma

To David & Angela

Thank you so much for the Steiff bear I ordered last week, it is lovely and

the gift was very much welcomed. (my friend had always wanted one).

With the Internet beings such a wide open market, it is very reassuring to

know that there is a company out there that I can trust to be cost effective

and deliver the goods on time.

Thank you once again, I'm sure I will become a very longstanding customer of

yours as well as recommending you to my friends.

Kind regards

Wendy

Angela

I thought I would let you know that my beautiful bear arrived this morning. I am delighted with him.

Thank you so much for the excellent service. It is so rare these days to be able to say that! I will certainly shop with you again and recommend you to friends.

I am now going to badger my husband to take me to your shop! I fear he won't let me loose with the credit card though.

Kind regards

Brenda

Dear Angela,

Just a note to say that I received my bear today and he is gorgeous.

I would also like to thank you for the prompt and efficient service.

I am sure we will do business again and I will, of course recommend you to friends.

Thank you once again.

Gwyneth

Congratulations on a wonderful website. It is easy to use (and easy to spend!)

Best wishes

Charlotte.

Hi Angela

Just wanted to let you know I got the bear and card

today and he's great.

Thanks very much for your quick response and delivery.

I will definitely be recommending you to friends and

family.

Thanks

Laura

Angela,

Fantastic. I will be telling friends and relatives about the wonderful service I have had from Ashby Bears.

Regards

Sue

Hi Angela.

Just received Koala Ted,thank you for your speedy and professional service,it is quite refreshing to deal with a company who not only keeps you informed but delivers the goods as promiced.........

Health, happiness and smiles

Dave

I would just like to say a big thank you to Angela for sending out the

Baby Boyd blankets so quickly, I ordered them Friday and they arrived

first thing Saturday morning, a life saver!

Thank you very very much, excellent customer service.

With kind regards

Amanda

Hello again, I received the bears this morning and am really impressed with your friendly service and the speed in which you despatch the goods. The bears are lovely and I will definately be ordering from you in the near future as I collect these bears and my daughter in law is now going to start because she loved them too. Thanks again.

Best Regards

Lesley

We thankyou for a brillant web site. We have been on many many sites now and yours truly is he best site that we have been on. You have so many bears to choose from and many different bears to other web sites.

Thanks Again

David

Hello Angela

Just to let you know that The Bear was here at 9.45 this morning and he's lovely. I'm sure my mother-in-law will be thrilled to bits.

Am very impressed with the quality and speed of service you provide. Thank you so much.

Regards

Rowena

angela,

Just a quick note to thank you for your great service.

We hope to bring our two little girls to visit your shop soon.

i'd better get saving up!!!

thanks again,

mike

Dear Angela,

I justed wanted to thank you for such a prompt service. To my surprise the bear arrived this morning and I am very pleased with it.

I shall not hesitate to order from yourselves again in the future and look forward to receiving Petsy bear when he comes in.

Many thanks

Louise

Thank you for such prompt shipment. All items received in good order.

There are many companies who could learn a lesson from you.

Thanks again

Erika

Hi there I just wanted to say thank you for the very efficient service I received when purchasing my steiff bear. It arrived the day after ordering, and was very well packaged. I will not hesitate to use you in the future and recommend you to my friends and family. Do you have a page on your website for customer comments so I could write this for other potential customers to read. Your company was a pleasure to deal with.

Yours sincerely with kindest regards

Wendy

Dear Angela

Just writing to say a belated thank you. I got Benjamin last week and I am

so pleased with him. I wanted to say thank you for keeping me up to date on

my order and for getting him to me so quickly. I never hesitate in

recommending your website and service to my friends and family.

Thank you once again and I look forward to buying many more bears from you

this year!

Kerry

Angela & David,

Thank you so much for your prompt response to my order. Teddy arrived this

morning.. he is beautiful.

Thank you again.

Regards.

Eileen

Hello David and Angela,

I would just like to thank you for the great service that you have given me - I placed the order with You on Friday 17/12 at 21:40 and the bears arrive at 08:30 on Monday, fantastic. Also many thanks for the catalogue that you sent, I'm sure that I'll be purchasing from You again in the near future and I will be recommending You to my friends.

Many thanks again for you help and service it is very much appreciated.

Regards,

Mark

Hi Angela/David - the box arrived this morning, many thanks for sending it

on - fantastic service will definately use you again and indeed recommend

you, take care - stuart.

Dear Sir/Madam

I have just bought a stieff bear from you and would like to say how impressed i am with the delivery service as i only ordered yesterday! also the bear is fantastic i am very pleased thanks very much!

Regards Louise

Dear staff of Ashby Bears,

I just wanted to say a huge thank you for the pleasant time I spent at your shop last Saturday in the presence of Charlie and her husband William.

It was the first time I have visited your shop and Ashby de la Zouch and Leicestershire. It is such a lovely shop set in a really lovely location. All your staff were so kind and welcoming; and thank you so much too for the lovely little goody bag. And another heartfelt thank you too for reserving Summerwind for me - she is so beautiful, as are all the lovely bears I purchased on the day and that Charlie and William signed for me.

I really enjoyed myself so much, and I will certainly be visiting your shop again in the near future.

Thank you so much for such a lovely time on Saturday. I really did appreciate it.

With kindest regards,

Rebecca

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